Customer Satisfaction Survey Results 09/2026: NPS 88
Net Promoter Score® (NPS) is a globally recognized customer loyalty metric that measures how likely clients are to recommend a company to others. We are proud to have achieved an NPS score of 88, reflecting the trust and satisfaction of our clients.
What Our Customers Say About Us
" Our matter was handled quickly and professionally, inspiring confidence throughout the process. The lawyer handling our case was always easy to reach."
" Help is available without delay, and even the smallest issues are resolved correctly with your guidance and expertise."
" Clear communication, consistent case management, and a genuine understanding of our needs resulted in a successful outcome. The assignment was completed remarkably quickly."
" Responsiveness, expertise, ownership of the client's problem, and above all, the ability to find solutions. Excellent value for money and a true turnkey service. Thank you!"
" The estate inventory process was handled with professionalism and care. Everything was explained clearly and patiently. Communication was excellent throughout. I am extremely satisfied and highly recommend this firm."
" The service was knowledgeable and highly professional. Matters progressed systematically, and alternative legal and tax solutions were presented clearly, making it easy for us to choose the option best suited to our needs."
" I genuinely felt that my case mattered and that the team truly cared about achieving the best possible outcome."
" The flexibility and ease of doing business with them."
" The management of our business succession process and the related advisory services were handled exceptionally quickly and flawlessly."
" Highly professional service."
" Pleasantly calm, knowledgeable service and prompt preparation of the requested documents."
( Comments translated from Finnish)
A warm thank you to all our customers! Your trust inspires us to continuously raise the bar and deliver outstanding legal services.